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B
Newcomer
bdotcalm
Newcomer
May 5, 2022
Question

Changing license to another email address

  • May 5, 2022
  • 1 reply
  • 2 views

How do I change the email address from one existing Zoom account to another existing account?

When I tried to change the email account it says "that address is already in use". 

 

    1 reply

    A
    Employee
    acompton
    Employee
    May 5, 2022

    That error means the email address you are trying to change to is already in use.  The owner of the account with the email address in use would need to delete the user before you can use it.  Every Zoom user email address must be unique.

    A
    Newcomer
    Annerising
    Newcomer
    March 21, 2023

    I do not want to use my old email address anymore, but I don’t want to delete my account. I just want to change that my account should be connected to my new email address.

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