Dear Zoom Team,
Could you please update the invoice date to today’s date? Our system doesn’t accept backdate invoice, and I’d appreciate your help with this. I also wish to continue with the same subscription plan for Zoom.
Hello
Thanks for reaching out. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.
For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.
For additional context, you can also review our article on canceling subscriptions and unexpected charges.
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