Change the Billing Country | Community
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Explorer
January 23, 2024
Question

Change the Billing Country

I've moved to a different country. When I try to change my billing address, I'm unable to do so. The error shown is "We are unable to update your billing country since it is ineligible for this currency" and I'm unable to change the currency as that is disabled.

4 replies

S_K
Community Champion | Employee
Community Champion | Employee
January 29, 2024

These articles might help:

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zaheerenAuthor
Explorer
January 30, 2024

I've tried these. It doesn't work.

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S_K
Community Champion | Employee
Community Champion | Employee
January 30, 2024

@zaheeren 

May I have your account number, please? I will take a look. If needed, I can try to create a ticket for you. 

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