CHANGE PROFILE ON SAMSUNG BASIC ACCOUNT | Community
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Newcomer
subpereira
Newcomer
May 16, 2023
Question

CHANGE PROFILE ON SAMSUNG BASIC ACCOUNT

  • May 16, 2023
  • 1 reply
  • 0 views

I need to know if it´s possible to change my e-mail and password of my zoom account ( I just downloaded the new version) on my phone. I have a Basic ( free) account and I don´t wanna change to Pro, I just want to change to another e-mail 

 

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    May 23, 2023

    Hey @subpereira  for this you will need to submit a ticket to https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 and for the Request Type: Account Management. After submitting the ticket be on the lookout for a follow-up email to the email address you provided.

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