CHANGE EMAIL | Community
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Newcomer
TerriR
Newcomer
April 22, 2024
Question

CHANGE EMAIL

  • April 22, 2024
  • 1 reply
  • 1 view

I'm attempting to change to another email address but it keeps telling me that I already have an account for the new email address and I do not.  Is there anyway I can get around this?  And because I'm not a premium user, I am unable to speak with anyone.  Sucks!!!

1 reply

S_K
Community Champion | Employee
S_K
Community Champion | Employee
April 23, 2024

Hi @TerriR 

 

If the system is detecting an account under the email address, try going to Contact Zoom Support and selecting the Chatbot, and begin with "I can't access my account" then...

 

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This will get you to a live chat agent.

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