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Newcomer
April 18, 2023
Question

cant view invoice

  • April 18, 2023
  • 1 reply
  • 2 views

i had made the payment for new plan and payment is sucessful. but i  cant view or download invoice what to do??. 

1 reply

Bri
Community Manager
Community Manager
April 18, 2023

Hi @hr1_cghearth , and welcome to the community! Have you tried the following steps? 

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Billing.
  3. Click the Invoice History tab.
  4. Select the invoices you want to view or pay.
  5. Click Print to download and view a PDF of an invoice

https://support.zoom.us/hc/en-us/articles/207276556-Viewing-your-Zoom-invoice-history