Cannot change email address

Forum|Forum|3 years ago
May 9, 2022
3 replies
0 views

zoom sent me a code to access my account

but I cannot access the email where the code was sent

what can I do?

please help!

I have a paid account

Account Access

Best answer by Alex_PFT

Hi,

You should try to get access to the email that your zoom account is managed with. If you want to change that email because it doesn't exist anymore, you should open a zoom support ticket:

Submit a request – Zoom Support

Alex

zoom@pft

R

ritacostantiniAuthor

Newcomer

I have requested support but I have received an email that zoom is too busy to answer and my request is closed.

sent few links but they don't help.

Alex_PFTAnswer

Partner

Hi,

You should try to get access to the email that your zoom account is managed with. If you want to change that email because it doesn't exist anymore, you should open a zoom support ticket:

Submit a request – Zoom Support

Alex

zoom@pft