Canceling | Community
Skip to main content
Newcomer
May 17, 2023
Question

Canceling

  • May 17, 2023
  • 1 reply
  • 2 views

I want to cancel but the site says, though I paid automatically last month, I cannot get refunded - why not? I have not used it in the last month and I want to cancel. Solution?

    1 reply

    CarlaA
    Community Manager
    Community Manager
    May 17, 2023

    Hi @don9, welcome to the Zoom Community!

     

    Please contact our billing team about this by submitting a billing ticket. They have access to your account and subscription information and can assist if possible.

     

    Thank you!

    Carla,
    Zoom Community Team