Cancel the recent payment to change the credit card

2 replies
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I would like to cancel the payment made today (card number: ***** 7000)

and make the payment again with a different card.

M

MandelAnswer

Community Champion | Employee

Hi @Seung-Woo2 ,

Welcome to the Zoom Community!

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. Our specialists will need to access your account to determine whether a refund for your most recent charge is possible.

Thank you for your understanding.

Zoom Community Team

M

MandelAnswer

Community Champion | Employee

Hi @Seung-Woo2 ,

Welcome to the Zoom Community!

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. Our specialists will need to access your account to determine whether a refund for your most recent charge is possible.

Thank you for your understanding.

Zoom Community Team

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MGSR

Community Manager

Hello @Seung-Woo2! Thanks for reaching out! Since additional help can be provided by our billing team through a ticket, I’ll be marking @Mandel's answer as a solution for others with the same question. If you need further assistance, please don’t hesitate to contact Billing by submitting a ticket.

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