cancel subscription on Pro. i did not mean to hit that button. i didnt know i did until the charge tried to come theough. i ccount is in order. maybe ill start making momey ill be back | Community
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April 8, 2026
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cancel subscription on Pro. i did not mean to hit that button. i didnt know i did until the charge tried to come theough. i ccount is in order. maybe ill start making momey ill be back

  • April 8, 2026
  • 1 reply
  • 14 views

cancel subscription on Pro. i did not mean to hit that button. i didnt know i did until the charge tried to come theough. i dont have the money in my account. maybe ill start making momey and ill be back.

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    Best answer by MGSR

    Hello ​@Faye Byram Jordan,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    April 8, 2026

    Hello ​@Faye Byram Jordan,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.