Cancel Subscription | Community

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Cancel Subscription

Forum|Forum|4 years ago
October 19, 2021
5 replies
18 views

I want to cancel my subscription, but I can't find the cancel subs button in the billing page.

How can I cancel my subscription?

Best answer by Rupert

Hi @MaximKuzovlev

Check out https://support.zoom.us/hc/en-us/articles/203634215-Canceling-your-subscription

If you have a Paid subscription and do not see a Cancel option at https://zoom.us/billing then maybe your is under some kind of commitment. But I wouldn't like to say for sure - there may be other reasons.

Are you the account Admin?

I would recommend reaching out to Zoom Billing Support here:

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support

Or raise an online request here:

https://support.zoom.us/hc/en-us/requests/new

You could also try an online Chat.

RupertAnswer

Community Champion | Customer

Hi @MaximKuzovlev

Check out https://support.zoom.us/hc/en-us/articles/203634215-Canceling-your-subscription

If you have a Paid subscription and do not see a Cancel option at https://zoom.us/billing then maybe your is under some kind of commitment. But I wouldn't like to say for sure - there may be other reasons.

Are you the account Admin?

I would recommend reaching out to Zoom Billing Support here:

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support

Or raise an online request here:

https://support.zoom.us/hc/en-us/requests/new

You could also try an online Chat.

JapanClassAuthor

Newcomer

Thank you!

Employee

Click the "Cancel Plan" link below the subscription.

Newcomer

I have followed the cancel subscription KB article a few weeks ago but I still keep receiving notifications about not paying.

How do I delete my account?

Thanks

jason

Newcomer

Good afternoon, how can I unsubscribe if I no longer have access to my account? But the money is regularly withdrawn

Newcomer

Hi my contract will be finished on 08 /04/2023. I do not want to renew my contract. Please cancel my subscription .Many thanks

regards

kalyani