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Newcomer
January 24, 2023
Question

Cancel my account

  • January 24, 2023
  • 2 replies
  • 4 views

I have discontinued the email address in which my current paid zoom account is in. The problem is, the billing is still going off and I cannot get into the account because I no longer have the password or email address.

 

Can anybody help me?

2 replies

Community Super Champion | Partner
January 24, 2023

hi kathrynwoolf,

 

suggest you can create a support ticket at

Submit a request – Zoom Support

 

thanks,  eliot

Newcomer
January 24, 2023

I'm having trouble doing that because it wants me to log in, which I can't do