Can't find zoom email associated with our paid account | Community
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Newcomer
May 3, 2023
Question

Can't find zoom email associated with our paid account

  • May 3, 2023
  • 2 replies
  • 1 view

We have a pro, paid account.  I receive (and pay!) the bills and the account is associated with my email, but for some reason that is NOT the email used to log into the account and make calls, and I don't know what that email is.  I have our account number and our bills.  But without the actual log-in email, I can't get support.  What should I do?

    2 replies

    Community Manager
    May 8, 2023

    Hey @julie1812 this isn't something I can further look into and assist over the community. I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here

    Newcomer
    May 10, 2023
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