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May 21, 2023
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buy plan for wrong

  • May 21, 2023
  • 1 reply
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I subscribed a wrong plan I want to subscribe zoom pro so I subscribed to white board and I don't need it I want to cancel whiteboard and add money to whiteboard price and subscribe to zoom pro and Yesterday I had discount 40% for zoom pro and I want to benefit from it because I bought whiteboard plan for wrong so I missed discount for zoom pro is there any solution my friend ?

Best answer by Ray_Harwood

Welcome to the Zoom Community, @boody1557t 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
May 22, 2023

Welcome to the Zoom Community, @boody1557t 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032