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Newcomer
Feb 21, 2025 8:04 AM UTC
Question

buy plan for wrong

Hello,

I buy a pro plan in morning .So,we can see in our profile , these are not active

what I know region 

1 reply

CarlaA
Community Champion | Employee
Community Champion | Employee
Feb 28, 2025 8:23 PM UTC

Hi @krishankant, 

 

If your account still shows as Basic after purchasing a Zoom subscription, please ensure that you have assigned the license.

For assistance, see this support article: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License

 

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