Bug in billing system | Community
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Newcomer
October 19, 2023
Question

Bug in billing system

  • October 19, 2023
  • 1 reply
  • 0 views

I paid annual plan and upgraded it to "Pro", but my account still stands for "Basic".

 

So I am having problems with 40 min timeout

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
October 23, 2023

Hi @JorgeAzevedo - This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic