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Newcomer
Oct 19, 2023 10:22 PM UTC
Question

Bug in billing system

I paid annual plan and upgraded it to "Pro", but my account still stands for "Basic".

 

So I am having problems with 40 min timeout

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
Oct 23, 2023 4:41 PM UTC

Hi @JorgeAzevedo - This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

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