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Newcomer
jhunpyo
Newcomer
March 31, 2023
Question

Billing plans and subscriptions

  • March 31, 2023
  • 1 reply
  • 50 views

hi, I wanted to cancel my annual subscription billing next year and I click the wrong one and my plan change to monthly subscription. How can I change my plan back to annual? please help me with this problem?

1 reply

M
Community Champion | Employee
Mr_Zoomtastic
Community Champion | Employee
April 3, 2023

Hi @jhunpyo, 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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