Billing over charging

Welcome to the Zoom Community, @annpatriot.

It sounds to me like you signed up for a Business account, which has a 10-license minimum.

Because this is a public forum, we can't process billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

can i tAlk by phone i am poor on typing