Billing Issued | Community
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R
Newcomer
Ramboberuk
Newcomer
May 12, 2023
Question

Billing Issued

  • May 12, 2023
  • 2 replies
  • 8 views

Hey guys, did anyone knows why this happened?  i've just subscribed on monthly plan and it cost $14.99 before tax, but the price on my credit card and invoice is $166 and said it for annually plan, but in my account it said my next invoice is next month Jun 12 2023, can you help me guys?

2 replies

R
Community Manager
rn-zm
Community Manager
May 16, 2023

Hey @Ramboberuk I see you have a ticket opened with Zoom billing support -- I have internally flagged the ticket for an update, as Zoom billing support will be your best option as to getting this resolved. 🙂 

S_K
Community Champion | Employee
S_K
Community Champion | Employee
May 16, 2023

Hi @Ramboberuk -

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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