Billing is done inspite of cancellation of subscription | Community
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Abhishek3088
New Member
August 6, 2026
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Billing is done inspite of cancellation of subscription

  • August 6, 2026
  • 1 reply
  • 23 views

Hi

I have been charged the amount even though i have cancelled the Zoom subscription. And amount has been debited from my bank account.
When will i be getting the refund amount.

Thank you

This topic has been closed for replies.
Best answer by MGSR

Hello ​@Abhishek3088,

 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

1 reply

MGSR
Community Manager
MGSRAnswer
Community Manager
August 6, 2026

Hello ​@Abhishek3088,

 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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