Billing - discount not applied | Community
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Newcomer
September 7, 2022
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Billing - discount not applied

  • September 7, 2022
  • 1 reply
  • 0 views

Hello,

I'm trying to sign up with a Personal Pro account but it doesn't seem to be applying the discount. See attached screen shot - it applies the discount and then charges the non-discount fee anyway.

 

Any thoughts please?

 

Best answer by Bri

Hi @LM3000 ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

1 reply

Bri
Community Manager
BriAnswer
Community Manager
September 7, 2022

Hi @LM3000 ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032