Billing & Account management | Community
Skip to main content
Newcomer
February 20, 2024
Solved

Billing & Account management

  • February 20, 2024
  • 1 reply
  • 13 views

I would like to cancel a payment that was charged this month.

I want a one-month payment to use it for only one month but it was automatically paid.

So I am requesting to cancel the charged payment. 

Best answer by S_K

Hi @glory1 

 

I don't fully understand your request. If you have a monthly subscription, you can cancel at any time before the end of your service period. If you cancel after the next service period begins, the cancellation will be effective at the end of that period with no further billing. Reference Canceling your subscription

1 reply

S_K
Community Champion | Employee
S_KAnswer
Community Champion | Employee
February 21, 2024

Hi @glory1 

 

I don't fully understand your request. If you have a monthly subscription, you can cancel at any time before the end of your service period. If you cancel after the next service period begins, the cancellation will be effective at the end of that period with no further billing. Reference Canceling your subscription