BIL2327537 Created i want to cancle currunt invoice wrongly select for 2 user | Community
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Adarshtech
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December 27, 2025
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BIL2327537 Created i want to cancle currunt invoice wrongly select for 2 user

  • December 27, 2025
  • 1 reply
  • 19 views

BIL2327537 Created i want to cancle currunt invoice wrongly select for 2 user
4 Days gone but to reply from below support

 

Hello Divya,

Thank you for contacting Zoom. This is Dyne. How are you? I hope you are well. I apologize for the delay in responding to your service desk ticket. I understand that your time is valuable, and I strive to provide our customers with prompt and effective assistance.

Upon review of your concern, I see that you accidentally added 1 license and wish to cancel the plan. I am here to help. 

Here's what I can do: Instead of cancelling the plan, I will help you reduce the license to 1. 

Please let me know how you wish to proceed, and I will be glad to help. 

For further questions or concerns, feel free to let me know. 


Best Regards, 

Dyne

Zoom Billing Support  | AMER | 9:00 AM to 06:00 PM EST

For case escalation, please contact or  submit an escalation.

Inah Clemente | *********** | AMER | 9:00 AM to 06:00 PM EST

 

Divya Jeevan
Yes please help me to reduce the license to 1
and also tell me how can i get 1year subcription which is i want to pay via UPI same as before

    1 reply

    aluyun
    Community Manager
    aluyun
    Community Manager
    May 13, 2026

    Hi ​@Adarshtech,

     

    Thanks for reaching out and for being part of the Zoom Community!

    I checked on your case and can confirm that your ticket has already been closed, as the issue was previously resolved.

     

    If you have any additional Zoom-related questions or concerns in the future, feel free to post here anytime — we’re always happy to help!

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