Becoming the 'owner' of a meeting so I can run it in the owner's absence | Community
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EJDinPhilly
Newcomer
EJDinPhilly
Newcomer
October 12, 2021
Solved

Becoming the 'owner' of a meeting so I can run it in the owner's absence

  • October 12, 2021
  • 1 reply
  • 1 view

First of all, Good Morning, and thank you for any attention here.  Briefly, our neighborhood association is running its monthly meeting this evening.  I am the VP of the association.  I am (listed) our paid Zoom account.  But the regular leader of these meetings, and the originator of the link that everyone has (100 attendees is typical), was called away on very short notice.   I need to be able to 'run' the meeting in a way that allows me to hand off Screen Share to the several presenters we'll have.  I am loathe to create a new link and scramble to get it out to everyone.  Ownership of the meeting, that is my goal here. 

    Best answer by Bort

    Bort, is the most simplified approach for the juncture we're at to simply add a license (in Billing) so that both myself and Dennis have that designation?  


    Well, there are 2 options: 

     

    • Upgrade the account so that you have 2 licenses, assign both yourself and Dennis a license, then follow the previous steps to add yourself as an Alt-Host. 
    • Access Dennis' account through User Management, but instead of going to his meetings, looking at his profile page for his Host Key. This would allow you to join the meeting and use the Claim Host option (in the Participants panel) to claim his host role via his Host Key.  (Depending on the meeting settings, you may have to disable the Waiting Room and allow Join Before Host so that you can get in, claim host, then from within the meeting you can re-enable Waiting Room, if needed)

    Let me know if you need further assistance with either option. 

    1 reply

    Bort
    Employee
    Bort
    Employee
    October 12, 2021

    Hi @EJDinPhilly 

    You say you are on the same account as the owner, but are you an admin on that account? 

    EJDinPhilly
    Newcomer
    EJDinPhillyAuthor
    Newcomer
    October 12, 2021

    Thank you, Bort.  I believe that is correct.  Dennis is the lead, and the person who pays, but I am the VP of the organization and listed as the only other person connected to 'managing' the account (which, as you can see, I am not doing the best job of ...).  

    Bort
    Employee
    Bort
    Employee
    October 12, 2021

    Well, if you are an official Admin on the account, you should be able to access the User Management page. This would allow you to access the owner's list of meetings, find and edit the meeting you need to host, and can assign yourself as an Alternative Host for that meeting. 

    First, let's check if you are an Admin on the account. Do you see a User Management option on the left side of your web portal view? 

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