basic plan

hello, I paid for a subscription for one month but I didn't receive the email and when I log in Zoom I'm listed with a basic plan, please help me

Best answer by sachinzoom

Hello @corinamatei

Please ensure you assign the license to your user account in Zoom. Please see the steps here:

Please refer to this support article for how to assign a license.

We also have a video, so please watch it.

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

Community Champion | Employee

Please ensure you assign the license to your user account in Zoom. Please see the steps here:

Please refer to this support article for how to assign a license.

We also have a video, so please watch it.

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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