Auto renewal | Community
Skip to main content
Newcomer
February 19, 2022
Question

Auto renewal

  • February 19, 2022
  • 1 reply
  • 1 view

Dear Zoom.us

 

In India, our Reserve Bank of India has stopped auto renewal.  I want to avail renewal facility. My plan has completed in 12th February, 2022. How can I pay to Zoom at this moment?

 

Please help me. 

 

With regards,

Dr. Debdulal Dutta Roy 

1 reply

Community Manager
February 25, 2022

Hi @dduttaroy, on October 1st, 2021 the Reserve Bank of India (RBI) e-mandate directive will be taking effect for recurring payments using India Bank Cards.

 

You may need to take action on verifying your card on file or pay your invoice using Zoom's PayNow link in order to keep your account in good standing.
 

Learn more at our Help Center: Frequently asked questions about India's e-mandate directive