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Newcomer
Saad_Yousaf
Newcomer
March 16, 2023
Question

Annual Subscription Reversal

  • March 16, 2023
  • 1 reply
  • 1 view

Dear Support team

 

We do not wanted to continue with zoom paid licences for this year. our term should supposedly be terminated on 28th FEb 2023 however USD$ 299 is charged for two licenses which are no more required. You are rrequested to please close down the licence facility and generate reversal of USD 299. 

 

Thanks

Saad Yousaf  

 

    1 reply

    S_K
    Community Champion | Employee
    S_K
    Community Champion | Employee
    March 16, 2023

    Hi @Saad_Yousaf 

    The answer to your question is found here: Canceling your subscription I see that you've submitted a ticket for assistance from our Billing team. You should hear from them within 24-48 hours.

     

     

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