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Newcomer
January 10, 2023
Question

Additional Storage

  • January 10, 2023
  • 1 reply
  • 0 views

So we get an email due to needing additional storage. So how do we pay for additional storage? 

Not seeing that option...

1 reply

YaBoiB
Community Champion | Employee
Community Champion | Employee
January 10, 2023

Hi @TraceyS

 

 If you go to the admin portal of your account which is under the personal area on the left hand side when logged into your account, there is an account management tab > then a billing tab under that. 

 

You can click on the billing tab and scroll down and there is an option to purchase additional storage there. 

 

Here is a support article also that explains what I listed above. 

 

https://support.zoom.us/hc/en-us/articles/360060661511

 

Please let me know if I can help you with anything else. 

 

Brandon