adding Basic user without having them lose their own account | Community
Skip to main content
Newcomer
October 20, 2023
Question

adding Basic user without having them lose their own account

  • October 20, 2023
  • 1 reply
  • 2 views

I have a paid account and am a Licensed user. How can I add someone to my account as a Basic user so they can host meetings but NOT have them lose their own paid account which has nothing to do with my account. They do not want to lose their own paid account which is in their own name. These are both private personal accounts, not associated with a business.

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
October 23, 2023

Hi @joellen01 

 

This Zoom Support article offers guidance: Adding existing users to a paid account. To add a Basic user, you will need to use a different email address than the one they are using on their own paid account.