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Partner
May 14, 2023
Question

add another licensed user

  • May 14, 2023
  • 2 replies
  • 52 views

Hi everyone,

i need some help:
i have a zoom account with workinglive (Enterprise) It has some special features...
i need to add some licensed users to this Account. But there is no possibility to do so in my account.
I can not choose users, it is not there.
Does it mean, that i have to quit the special association with workinglive enterprise zoom account, get a "normal" Zoom Account to have the possibilities to add different licensed users?

Would be great, if anyone knows that, cos the workinglive support does not understand my problem yet and it is urgent.
Thanx a lot already, Stephanie 

2 replies

New Member
March 11, 2026

i want to add another amdmin or user?

 

tom cary
Newcomer
Newcomer
March 12, 2026

Hi Stephanie! In Enterprise accounts like WorkingLive, adding licensed users is usually controlled by the account administrator or requires going through the Enterprise portal. You might not see the option in your personal dashboard because of account-level restrictions. Before switching accounts, I’d recommend contacting the Enterprise admin or Zoom Support specifically for Enterprise setups they can either grant you permissions to add users or guide you on the correct workflow without leaving the Enterprise account.