ACTUALIZACION CUENTA ZOOM | Community
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IvónneRAC
Newcomer
July 15, 2025
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ACTUALIZACION CUENTA ZOOM

  • July 15, 2025
  • 2 replies
  • 6 views

Como puedo actualizar mi cuenta por favor, pagué la renovación el 9 de Julio y me sale que solo tengo el plan d 40 minutos, gracias.

 

Best answer by Mandel

Hi @IvónneRAC ,

 

Welcome to the Zoom Community!

I have reviewed your account and can see that your subscription was cancelled on July 10 at your request. You have received a full refund on the same day. Feel free to purchase a new Pro license through the following link if needed: https://zoom.us/billing 

I hope this was helpful. Let me know if there are further questions.

 

Cheers,

Zoom Community Team

2 replies

M
Community Champion | Employee
MandelAnswer
Community Champion | Employee
July 17, 2025

Hi @IvónneRAC ,

 

Welcome to the Zoom Community!

I have reviewed your account and can see that your subscription was cancelled on July 10 at your request. You have received a full refund on the same day. Feel free to purchase a new Pro license through the following link if needed: https://zoom.us/billing 

I hope this was helpful. Let me know if there are further questions.

 

Cheers,

Zoom Community Team

MGSR
Community Manager
MGSR
Community Manager
July 25, 2025

Hi @IvónneRAC! I wanted to let you know that I’ve marked @Mandel's response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.

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