Account status | Community
Skip to main content
I
Newcomer
IrvingWarren
Newcomer
July 6, 2022
Question

Account status

  • July 6, 2022
  • 1 reply
  • 0 views

I have a pro account but can only access a basic 40 minute limit service.  Why?

1 reply

J
Newcomer
jaymetodd
Newcomer
July 6, 2022

Were you able to get this resolved? I am having the same issue and it is greatly impeding the work that I do. Also, I cannot just talk to live human about the issue and I am becoming very frustrated. 

 

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
July 10, 2022

@IrvingWarren  and @jaymetodd –

 

If you’re still having issues, you need to assign your newly purchased license to your user account. See this web page for assistance:

https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.