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C
Newcomer
cA9
Newcomer
July 11, 2023
Question

Account recovery

  • July 11, 2023
  • 1 reply
  • 3 views

I replaced my Pc which I used for zoom meetings. I m on One Pro annual plan, paid up to Jan 8 2024. I am unable to recover  or connect to this plan. How do I get back to this plan?

Thanks.

Carlton Ramsubhag.

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
July 12, 2023

Welcome to the Zoom Community, @cA9.

 

If it is not installed Zoom on your new computer, install it: https://zoom.us/download 

 

Once that is installed (or if it's already installed), log in to the desktop app with your Zoom user email address and password:

 

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