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zonamixtatp
Newcomer
May 17, 2023
Solved

account payment information

I want to know why my account appears as basic, but the payment for the plan of 149 dollars has already been made and I don't have the service.

Please someone help me with this urgently, I don't know what's going on. I need a help
Bri
BriAnswer
Community Manager
May 30, 2023

Hi @zonamixtatp , have you assigned your license(s)? If not, the instructions can be found here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 

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Bri
Community Manager
BriAnswer
Community Manager
May 30, 2023

Hi @zonamixtatp , have you assigned your license(s)? If not, the instructions can be found here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 

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