Account login problem | Community
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Newcomer
June 5, 2023
Question

Account login problem

  • June 5, 2023
  • 2 replies
  • 1 view
I can't log into my account.

Writes wrong password. When collecting, a letter is sent to the mail that the account with this E-mail was not found.
 

 

2 replies

Bri
Community Manager
Community Manager
June 5, 2023

Hi @igolovkin , could you please contact our support team at: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 

igolovkinAuthor
Newcomer
June 6, 2023
Thank you. I wrote to support, I'm waiting for an answer.
Bri
Community Manager
Community Manager
June 6, 2023

Thank you! Please let us know if you have any additional questions 🙂 

igolovkinAuthor
Newcomer
June 7, 2023
Greetings. They told me they couldn't find my account.
What do i do? I paid the PRO tariff this year.