Account Cancelation

Forum|Forum|2 years ago
July 11, 2023
2 replies
0 views

What specifically is the process to follow? I’ve tried multiple times to call Sales and Customer Support both are in a drum, fill you with hours of hold times.

please advise with a straightforward way to do this! I thank whoever responds in advance.

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Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @wwmarsh3.

The phone queues are pretty long; in my opinion you're always better handling it via a Support Ticket.

Because this is a public forum, we do not handle billing related questions here. Please sign into your Zoom account, and submit a support ticket to Zoom’s Billing team here and they should be able to assist you in a more timely manner.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

H

Harperchild

Newcomer

I think if you cancel the payment, they will get in touch quite quickly?