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Newcomer
Jojo_lim
Newcomer
October 26, 2021
Question

Accidentally cancelled my zoom subscription

  • October 26, 2021
  • 1 reply
  • 0 views

Hi, 

 

I accidentally click on a link which cancel my zoom subscription, can I re-subscribe in order to retrieve back all my recording and report using back same email address.

 

Please advise urgently

Jojo

1 reply

Bort
Employee
Bort
Employee
October 26, 2021

Your recordings and reports will not be deleted. Just resubscribe and you will have access to that again. Try looking at the Billing page in your account, as that may provide an option to resubscribe. 

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