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Newcomer
Wendy10
Newcomer
September 29, 2023
Solved

30 minute limit

  • September 29, 2023
  • 2 replies
  • 9 views

I pay a monthly subscription.... which is up to date, yet suddenly zoom calls are being limited to 30 minutes which means I can no longer do my job properly. How to I rectify this? Is there a real person to talk to at Zoom?

Best answer by S_K

Hi!

 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic 

2 replies

S_K
Community Champion | Employee
S_KAnswer
Community Champion | Employee
October 30, 2023

Hi!

 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic 

K
Newcomer
Kramer007
Newcomer
January 7, 2024

I have experienced the same for two years and it has never been resolved. I have 25 employees that work for us and expense zoom (via App Store) and 10 of them have the same issue. We don’t use zoom often but, when we do there is always this issue. Zoom blames Apple and Apple blames zoom. This is the second year of issues. Someone needs to be sued to resolve this or something because they really obviously don’t care. 

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