2FA nor recovery code | Community
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Newcomer
August 27, 2024
Question

2FA nor recovery code

  • August 27, 2024
  • 1 reply
  • 1 view

I have a basic account (with another email id) and set up 2FA without knowing authantification app was required,and nor I have recovery code, please help me to sign in! Thank you

1 reply

Xap0827Author
Newcomer
August 28, 2024

I have a basic account and just downloaded the latest zoom version. I inadvertently set up 2FA and cannot find where the Zoom authenticator code is being sent although I have Microsoft and Google Authenticator apps.  Also I cannot find a Recovery Code for the account and I cannot submit a ticket for support because it is only a basic account.  The only way I could get into THIS Community was to set up a new Zoom free basic account (WITHOUT 2FA) with a different email account which is not ideal going forward as it is not the email account I use most of the time.  HELP!!!