2026년 8월 1일 결제건에 대해서 환불요청 합니다. | Community
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이지현
New Member
August 2, 2026
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2026년 8월 1일 결제건에 대해서 환불요청 합니다.

  • August 2, 2026
  • 1 reply
  • 37 views

정기결제 취소는 하였으나 8월1일부터 사용하지 않는 관계로 zoom workplace pro 8월 1일 결제건도 환불 요청드립니다. 

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Best answer by Bri

Hi ​@이지현  and thanks for reaching out. Due to security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the  Zoom Community.

For account-specific help, please start with the Zoom Virtual Agent, which will connect you to Billing Support if necessary. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

1 reply

Bri
Community Manager
BriAnswer
Community Manager
August 3, 2026

Hi ​@이지현  and thanks for reaching out. Due to security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the  Zoom Community.

For account-specific help, please start with the Zoom Virtual Agent, which will connect you to Billing Support if necessary. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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