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Newcomer
March 30, 2022
Question

20% discount

  • March 30, 2022
  • 2 replies
  • 4 views

Hello.

 

I am entitled to a 20% discount that was not applied to my renewal today. How should I proceed?

    2 replies

    IP-Man
    Community Champion | Employee
    Community Champion | Employee
    March 30, 2022

    Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, I would suggest that you log a problem with Zoom Support at
    https://support.zoom.us/hc/en-us/requests/new so support/account team can help you with the concern..

     

    If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

    Community Manager
    March 21, 2023

    Hi @Wagner_hispanis  for coupon code issues, please refer to the Knowledge Base Article on Zoom discount code issues 

     

    For issues with discount codes, submit a request to Zoom Support. During the ticket handling process, you must provide details about the discount, such as a screenshot of the coupon code or name of the discount. Zoom Support can help identify if your account is eligible for the discount and adjust your invoice if applicable.

     

    Learn more about applying discounts to your Zoom account.