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Newcomer
March 30, 2022
Question

20% discount

Hello.

 

I am entitled to a 20% discount that was not applied to my renewal today. How should I proceed?

    2 replies

    IP-Man
    Community Champion | Employee
    Community Champion | Employee
    March 30, 2022

    Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, I would suggest that you log a problem with Zoom Support at
    https://support.zoom.us/hc/en-us/requests/new so support/account team can help you with the concern..

     

    If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

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    Community Manager
    March 21, 2023

    Hi @Wagner_hispanis  for coupon code issues, please refer to the Knowledge Base Article on Zoom discount code issues 

     

    For issues with discount codes, submit a request to Zoom Support. During the ticket handling process, you must provide details about the discount, such as a screenshot of the coupon code or name of the discount. Zoom Support can help identify if your account is eligible for the discount and adjust your invoice if applicable.

     

    ℹ Learn more about applying discounts to your Zoom account.

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