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bludden1
Newcomer
April 17, 2023
Question

2 Accounts

  • April 17, 2023
  • 1 reply
  • 0 views

I am trying to cancel a 2nd account that I no longer need. I just want 1 account. There seems to be no way to simply advise zoom of a cancellation. Which feels intentionally difficult. Suggestions? 

1 reply

ZoomVA
Community Manager
ZoomVA
Community Manager
April 17, 2023

Hi @bludden1 you'll find the option to cancel in your Zoom web portal under Account Management > Billing. The options you see there will vary depending on your plan type. Please follow steps outlined in our support article "Cancelling your subscription". I hope this helps!

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