1 month payment | Community
Skip to main content
Newcomer
February 27, 2022
Question

1 month payment

  • February 27, 2022
  • 1 reply
  • 0 views

hi,

 

I choose 1 month payment and want to cancel 12 month payment.

I remember that I canceld 12 month payment already. There is a charge for this 12 month service. 

 

 

I choose 1 month payment and want to cancel 12 month payment.

need your answer. Thank you. 

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
February 27, 2022

@lavender , sorry, but nobody on the Community forum can help you with billing issues.  We're volunteers in the Zoom Community, with no access to your account.

 

You should check out this Zoom support page, which has steps for getting Billing Support from Zoom.