환불하고 재구매희망합니다. | Community
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August 10, 2026
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환불하고 재구매희망합니다.

  • August 10, 2026
  • 1 reply
  • 18 views

이번 한달이 필요해서 결제를 2만원가량하려고 했는데, 작은글씨로 1년이 결제되었어요.

 

이번 한달로만 결제를 하고 싶어요.

환불 부탁드리겠습니다.

    This topic has been closed for replies.
    Best answer by aluyun

    Hello ​@초파리,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    August 10, 2026

    Hello ​@초파리,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.