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황다예
New Member
Nov 1, 2026 8:41 AM UTC
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환불요청

Zoom 구독결제 환불요청합니다. 무료체험후 알림없이 결제가 진행되었으며 결제된 이후 전혀 사용하지 않았습니다. 환불 요청합니다. 환불해주지 않을 경우 환불을 위해 다양한 수단을 사용하겠습니다

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    aluyun
    aluyunAnswer
    Community Manager
    Nov 2, 2026 3:27 PM UTC

    Hello ​@황다예,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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    1 reply

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    Nov 2, 2026 3:27 PM UTC

    Hello ​@황다예,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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