Skip to main content
New Member
June 10, 2026
Solved

환불요청

한달간 사용하려고 결제했는데 자동으로 매달 돈이 결제되고있는지 몰랐어요. 3월 한달만 사용했습니다.

4월.5월.6월분 결제 취소 부탁드립니다.

감사합니다.

    This topic has been closed for replies.
    Don.zAnswer
    Community Manager
    June 10, 2026

    Hello ​@스카이, Welcome to Zoom community!

     

    We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes cannot be handled in the Community.

     

    For account-specific help, start with the Zoom Virtual Agent, which can connect you to Billing Support. Charges are usually non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    Don.zAnswer
    Community Manager
    June 10, 2026

    Hello ​@스카이, Welcome to Zoom community!

     

    We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes cannot be handled in the Community.

     

    For account-specific help, start with the Zoom Virtual Agent, which can connect you to Billing Support. Charges are usually non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    Translate