환불요청 | Community
Skip to main content
민
Newcomer
민김킴
Newcomer
April 26, 2026
Solved

환불요청

  • April 26, 2026
  • 1 reply
  • 63 views

2026년 3월에 유용하게 사용 후 자동 결제된 것을 확인하였습니다.

 

저는 서비스 미사용으로 인해 해당 서비스의 유료 사용 의사가 전혀 없으며,

결제 이 후 현재까지 서비스 또한 전혀 사용하지 않았습니다.

 

즉시 취소 및 환불 요청을 드리는 점 참고 부탁드립니다.

 

전액 환불 처리를 요청드리오니 확인 해 주세요.

 

감사합니다.

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@민김킴,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    April 27, 2026

    Hello ​@민김킴,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.