환불요청 | Community

Newcomer

Question

환불요청

Forum|Forum|8 months ago
May 9, 2025
1 reply
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1년전에 가입했고 몇달 사용하지 않음

이번에 자동 연장되며 추가1년 결제가되었으니

당일 구독취소를 하였으니

서비스도 끊어주길 바라고

해당건도 환불해주기 바람

Billing & Invoices

Community Champion | Employee

Hi @최상우 ,

Welcome to the Zoom Community!

I understand you’d like a refund for your subscription. As stated in Zoom’s Terms of Service, all subscription fees are billed upfront and are not refundable. When you cancel a subscription, the cancellation is effective at the end of the current billing cycle and you can still use your paid plan(s) until the end of your service period.

If you need further assistance, please reach out to Billing by chat or ticket.

Cheers,

Zoom Community Team

Newcomer

어디다 글을 쓸지 몰라서 씁니니다 2025년에는 한번도 줌을 사용하지 않았습니다 그런데 자동결제가 됐습니다 당장 카드 취소 요청합니다

Community Champion | Employee

Hi @이수현 ,

You can find instructions how to cancel your account in the link below. If you’d like assistance cancelling, please submit a request to Zoom Billing.

Canceling your subscription: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066687
Submit a ticket to Zoom Billing: https://support.zoom.com/hc/en/new-request?id=new_request

I hope this helps.

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아래 링크에서 계정 취소 방법을 확인하실 수 있습니다. 취소 관련 도움이 필요하시면 Zoom Billing에 요청서를 제출해 주세요.

구독 취소: https://support.zoom.com/hc/ko/article?id=zm_kb&sysparm_article=KB0066687
티켓 제출: https://support.zoom.com/hc/ko/new-request?id=new_request

도움이 되셨으면 좋겠습니다.