최근 2026년 4월 25일 카드 결재된 내역에 대해 취소 바랍니다. | Community
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April 28, 2026
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최근 2026년 4월 25일 카드 결재된 내역에 대해 취소 바랍니다.

  • April 28, 2026
  • 1 reply
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최근 2026년 4월 25일 카드 결재된 내역에 대해 취소 바랍니다.

 

저는 서비스 미사용으로 인해 해당 서비스의 유료 사용 의사가 전혀 없으며,

결제 이 후 현재까지 서비스 또한 전혀 사용하지 않았습니다.

 

즉시 취소 및 환불 요청을 드리는 점 참고 부탁드립니다.

 

전액 환불 처리를 요청드리오니 확인 해 주세요.

 

감사합니다.

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Best answer by aluyun

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

 

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

 

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

1 reply

aluyun
Community Manager
aluyunAnswer
Community Manager
April 28, 2026

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

 

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

 

For additional context, you can also review our article on canceling subscriptions and unexpected charges.