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April 28, 2026
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최근 2026년 4월 25일 카드 결재된 내역에 대해 취소 바랍니다.

최근 2026년 4월 25일 카드 결재된 내역에 대해 취소 바랍니다.

 

저는 서비스 미사용으로 인해 해당 서비스의 유료 사용 의사가 전혀 없으며,

결제 이 후 현재까지 서비스 또한 전혀 사용하지 않았습니다.

 

즉시 취소 및 환불 요청을 드리는 점 참고 부탁드립니다.

 

전액 환불 처리를 요청드리오니 확인 해 주세요.

 

감사합니다.

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aluyun
aluyunAnswer
Community Manager
April 28, 2026

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

 

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

 

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

1 reply

aluyun
Community Manager
aluyunAnswer
Community Manager
April 28, 2026

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating. For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

 

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

 

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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