최근 결제된 Zoom 구독 Pro 요금제에 대한 환불을 요청드립니다. | Community
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April 10, 2026
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최근 결제된 Zoom 구독 Pro 요금제에 대한 환불을 요청드립니다.

  • April 10, 2026
  • 1 reply
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안녕하세요. 2026.04.10에 제 계정 프로요금제가 결제되었습니다. 깜빡 잊고 자동결제를 취소하지 않은 상황이라 환불 요청드립니다.

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    Best answer by MGSR

    Hello ​@jungho mun,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    April 10, 2026

    Hello ​@jungho mun,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.